Easy returns within 7 days of delivery on most items
On every item except those listed as final sale
We want you to be completely satisfied with your purchase. For most items, if you're not happy for any reason, you can return them within 7 days of delivery for a full refund or exchange. A small number of items are marked non-returnable on their product page — see below.
Email us at [email protected] with:
Our team will review your request and respond within 24-48 hours with return instructions.
Pack the item securely and ship it back as per the instructions provided.
Once we receive and inspect the item, your refund will be processed within 5-7 business days.
These items cannot be returned because you changed your mind or ordered the wrong size. Each one is clearly marked non-returnable on its product page before you buy it.
Final sale never means “no help”. If any item — including a non-returnable one — arrives damaged, is defective, is not what you ordered, or is not as described, you can report it within 7 days of delivery and we will refund or replace it. This is your right under the Consumer Protection (E-Commerce) Rules, 2020, and no policy of ours overrides it.
To report a problem with a non-returnable item, open the order in My Orders and choose Report a problem. Please attach at least one clear photo of the issue — we review the photos before arranging pickup, and the refund is released once the item has been received and inspected.
Refund Method: Refunds will be credited to the original payment method used during purchase.
Processing Time: 5-7 business days after we receive the returned item.
Exchange: If you'd prefer an exchange instead of a refund, please mention this in your return request email.
Have questions about returns? Reach out to us!